Casework management for elected officials
Streamline constituent requests, track cases end-to-end, and keep your office running efficiently — all in one secure platform.
Provincial and municipal councillor editions coming soon.
Streamline constituent requests, track cases end-to-end, and keep your office running efficiently — all in one secure platform.
Provincial and municipal councillor editions coming soon.
Purpose-built tools for constituency casework — from the first call to final resolution.
Manage every constituent request from intake to resolution with a full audit trail and staff assignment.
Maintain detailed constituent records with complete interaction history, notes, and case linkages.
Automatically process incoming case requests from email and uploaded forms — reducing manual data entry.
Send targeted newsletters and updates to constituent groups with open-rate tracking built in.
Daily activity reports, staff performance summaries, and case resolution metrics — exportable as PDF.
Canadian-hosted data, two-factor authentication, audit logs, and role-based access control built in from day one.
Get your branded subdomain and configure your office profile, team roles, and branding in minutes.
Receive constituent cases via email or manual entry — with automatic processing for government forms.
Assign cases to staff, send follow-ups, and track every file through to resolution with full accountability.
CivicCaseHub was designed from the ground up for the way constituency offices actually operate — not adapted from generic software.
Illustrative quotes — representative of common feedback from constituency office staff.
"Finally a system that understands how a constituency office actually works. Everything is in one place and the team adapted to it within a week."
"Case intake used to take hours of manual data entry. Now it's automated and our staff can focus on actually helping constituents."
"The reporting alone saves us half a day every week. We can pull a full activity report for any period in seconds."
